Thứ Năm, 14 tháng 1, 2021

Banking Topic!

 Banking Vocabularies


  1. Account (noun) - A/c

2. To be broke (adj)

3. To borrow something from someone


When I’m broke, I often borrow money from my best friend

-> Borrower (noun)

4. To lend somebody something


My sister usually lends me good books

5. Lending rate

6. Credit card

7. Debit card

8. Cardholder

9. Internet banking = online banking

10. To save

-> Saver (noun)

11. Savings account

12. Branch

13. To open an account

14. To close my account

15. Fixed account /fɪkst əˈkaʊnt/= Deposit account (UK) = Savings account (US)

16. Current account (UK) = Checking account (US)

17. To withdraw

-> To make a withdrawal

18. To deposit /dɪˈpɑːzɪt/

-> To make a deposit

-> Depositor (noun)

19. Balance /ˈbæləns/ (noun)

20. To transfer

-> To make a transfer

21. Annual (adj) = yearly

22. Interest

-> Interest rate - Annual interest rate

23. Percent /pər ˈsent/

1.6 % - One point six percents

24. Passbook /ˈpæsbʊk/ = Bankbook = Deposit book

25. To fill in this form (UK) = to fill out this form (US)

26. Deposit form = deposit slip

27. Withdrawal form = withdrawal slip

28. Pay slip = Salary slip

29. Exhausted /ɪɡˈzɔːstɪd/ (adj) = empty

30. Bank statement /bæŋk ˈsteɪtmənt/

31. Account number

32. Check (US) = Cheque (UK) /tʃek/

33. To sign your name

34. At present = now

35. Different (adj) - difference (noun)

36. To advise /ədˈvaɪz/ - Advice /ədˈvaɪs/ (noun)

37. Deposit certificate /sərˈtɪfɪkət/ (min: 3 months - max: 5 years)

38. Individual /ˌɪndɪˈvɪdʒuəl/ (noun)

39. To present

40. Convenient (adj)

41. To handle

42. To set up an account

43. To make sure

At the bank Conversations

Part 1: Requests & questions at the bank

I’d like to...

open an account

open a fixed account

close my account

withdraw 3 million VND

know how to open a checking savings account

I want to...

set up an account

deposit 5 million into my account

know my balance

open a current account. Could you give me some information?

I need a checking account so that I can pay my bill

I need to make a withdrawal

Can I...

open a current account here?

close my savings account?

deposit $300 into my checking account?

Customers’ requests:

1/ Please tell me what the annual interest rate is

What is the annual interest rate?

2/ Is there any minimum for the first deposit?

Tellers’ questions/ requests:

What kind of account do you prefer?

Do you want to make a deposit or make a withdrawal?

How much do you want to deposit with us?

Please fill in this form first

Please fill in this slip

Please enter the password

Here is your passbook

Your deposit is exhausted

Fill out a withdrawal form, please

Please write your account number on the back of the cheque

Just sign your name in it

If you open a current account you may withdraw the money at any time

Part 2: Conversations

1. How to open/ set up an account Conversations

Conversation 1

A: Good morning, madam. What can I do for you?

B: I want to deposit one hundred million in your bank

A: What kind of account do you want, checking account or savings account?

B: I’m not sure. Please tell me the interest rates?

A: No problem. For a checking account, the rate is 1% for one year. But for a savings account, it’s 1.6% per year at present

B: Oh, they’re quite different. I’d like to have a savings account

A: Here’s your bankbook. The interest is added to your account every year

B: Thanks for your help

A: It’s my pleasure

Conversation 2

A: Good afternoon, sir. How can I help you?

B: Good afternoon. I’d like to open an account

A: Yes, sir. What kind of account, a savings account or a checking account?

B: A savings account, please. What interest rates do you pay on savings account?

A: We pay two and a half percent per annual

B: That’s not too bad. So I want to deposit 1,000 dollars in a savings account

A: Very well, sir. Will you please fill out the deposit slip first?

B: Certainly. Here you are

A: And your money, sir

B: Ok. It’s very kind of you.

A: Here is your bankbook

B: Thanks a lot

A: You are welcome

2. How to make a deposit Conversations

Conversation 1:

A: How are you doing?

B: Great.

A: What can I do for you today?

B: I would like to deposit some money.

A: Do you deposit cash or a check?

B: I want to deposit cash.

A: How much do you want to deposit?

B: I would like to deposit $300.

A: What account do you want to deposit your money into?

B: I want to deposit money into my checking account.

A: Do you need anything else?

B: No. That's all. Thank you.

Conversation 2:

A: How are you?

B: I'm fantastic!

A: How can I help you?

B: I want to make a deposit.

A: Cash or check?

B: Cash please

A: How much do you want to deposit?

B: I need to deposit $300.

A: What account will you be depositing this money into?

B: Deposit it into my checking account.

A: What else can I do for you today?

B: That's all I need today. Thanks.

3. How to make a withdrawal Conversations

Conversation 1

A: How are you doing today?

B: Great. Thank you.

A: What can I do for you?

B: I need to withdraw some money.

A: How much would you like to take out?

B: I need to withdraw $300.

A: Which account would you like to take the money from?

B: I want to take it from my checking account.

A: Here you go.

B: Thank you very much.

A: Can I do anything else for you?

B: No. That'll all.

Conversation 2

A: How are you?

B: I'm fabulous.

A: What can I help you with?

B: I need to make a withdrawal.

A: How much do you want to withdraw today?

B: I need $300.

A: What account would you like to take this money from?

B: Take it from my checking account.

A: Here's your $300.

B: Thank you so much.

A: Do you want anything else?

B: That's it for today.

4. How to cancel/ close an account Conversations

Conversation 1

A: Good afternoon, how can I help you?

B: I need to cancel one of my accounts.

A: Is there a problem with it?

B: I don't need it anymore.

A: What would you like to do with all the money in this account?

B: Just transfer it over to my remaining account.

A: I can do that.

B: That would be great.

A: Do you want to take any money out?

B: Not today.

A: It's going to take a moment for me to cancel your account.

B: That's fine. Take your time.

Conversation 2

A: What can I do for you?

B: I would like to cancel one of my accounts.

A: Is there a problem with your account?

B: I only need one.

A: What about all your money in that account?

B: Could you please transfer that money to my remaining account?

A: That's fine.

B: I appreciate it.

A: Would you like to make a withdrawal?

B: That's all for today.

A: I'll just cancel your account right now.

B: I greatly appreciate your help.

5. How to use the ATM conversations

Conversation 1

A: I have to use the ATM.

B: Is there a problem?

A: I don't know how to use it.

B: What are you talking about?

A: I have never used an ATM before.

B: I can show you how to use it.

A: How do I use it?

B: You need to push your card into the machine.

A: What's next?

B: Enter your PIN.

A: What else do I have to do?

B: Every option you can choose will appear on the screen. That's about it.

Conversation 2

A: I need to go to the ATM.

B: So, why don't you?

A: I have no idea how to use the ATM.

B: What do you mean?

A: This is my first time using an ATM.

B: I can help you with that.

A: Explain to me how to use it.

B: Just put your card into the machine.

A: Now what do I do?

B: Then you need to type in your PIN.

A: Now what?

B: Just click on one of the choices they give you, and that's it.

Thứ Tư, 6 tháng 1, 2021

Airport Topic!

 Airport vocabularies

At the airport

Airfare /ˈerfer/
Ticket/ plane ticket/ airline ticket

to book a ticket
Return ticket
One way ticket
Round trip
Arrival / arrivals

Departure time / departures

Baggage / luggage /ˈlʌɡɪdʒ/
Baggage claim

to board
Boarding pass

Boarding time
Carry-on / hand luggage / cabin baggage

Checked baggage/luggage

Fragile (adj) /ˈfrædʒl/

Domestic (flight)
Identification = ID /aɪˌdentɪfɪˈkeɪʃn/

International (flight)
Overbooked (adj)

Runway /ˈrʌnweɪ/

Trolley /ˈtrɑːli/

to check in
Check in counter/ desk

Waiting area/ lounge = departure lounge

Metal detector/ˈmetl dɪtektər/


Duty-free shop

Control tower

Cabin crew

Immigration officer
Custom officer
Overweight baggage/ oversized baggage/ excess baggage
Baggage allowance
Overweight fee
Shuttle (bus)/ˈʃʌtl/

Liquids /ˈlɪkwɪd/

Travel agent
Security check
Restroom/ toilet/ wc/ washroom/ cr (comfort room)...
to declare
to drop off
to pick up
to transit
to delay
to layover / stopover
delayed (adj)

On the plane
aisle /aɪl/

Aisle seat
Business class


Cockpit /ˈkɑːkpɪt/

Co-pilot /ˈkoʊ paɪlət/

Emergency exits

Business class
Economy class
Life vest/ life jacket

Overhead bin / overhead compartment/ overhead locker

Oxygen mask

Pilot /ˈpaɪlət/


Flight attendant /ˈflaɪt ətendənt/

to take off

to land / to touch down

Window seat

A galley /ˈɡæli/

A tray-table

to fasten your seatbelt
to unfasten your seatbelt
Jet lag




Part 1:
Check in conversation at the Airport

Passenger check-in officer: Good morning, Sir/ Madam! Can I see your ticket/ booking confirmation and passport please?

Passenger: Certainly. Here you are/ here it is

Yes, of course. There you are.

Passenger check-in officer/ check in attendant: Where are you flying today?

Passenger: To Tokyo/ Seoul/ Los Angeles/ Manila/ Bangkok/ Singapore...

Check in officer: Okay, thank you. Do you have any checked in luggage, Sir/ Ma’am?/

Are you checking any bags?

Passenger: No, thank you. I have only a Carry-On luggage/

Yes, I have.

Check in officer: How many suitcases/ bags will you check in?

Passenger: Only one bag/ Just one suitcase/ 2 bags...

Check in officer: Did you pack your bag yourself?

Passenger: Yes, I did.

Check in officer: Do you have any electrical goods or liquids?

Passenger: I have a hairdryer/ power bank/laptop charger... in my hand luggage.

Check in officer: That’s fine. So, nothing else in your suitcase/ bag, Sir/ Madam?

Passenger: No.

Check in officer: Put your suitcase here please/ Please place your bags on the scale

Passenger: Here you go.

Check in officer: Okay. Would/ Do you like a window or an aisle seat, Sir/ Ma’am?

Passenger: A window seat please.

Check in officer: Okay. This is your passport and boarding pass Sir/Madam. Your flight departs from gate 32 and your seat number is 10A. Boarding time is 12:30pm. Enjoy your flight.

Passenger: Ok, thank you. Have a good day. Goodbye.

Practice! Practice! Practice:

Situation 1:

Your luggage is overweight and you need to remove some stuff from your luggage or else you must pay for the fee.

Situation 2:

You have some fragile souvenirs in your luggage/ suitcase.

Part 2: On the plane conversation!

Short conversation 1:

Flight attendant: Excuse me, sir. Can you turn off your phone and mobile devices. We’re preparing for takeoff.

Passenger: Yes, I’m sorry.

Flight attendant: Also, please fasten your seat belt.

Passenger: Okay

Short conversation 2:

Flight attendant: Would you like the beef, the chicken or the fish?

Passenger: I’ll take the chicken, please

Flight attendant: And can I get you something to drink?

Passenger: What kind of drinks do you have?

Flight attendant: We have coffee, tea, juice, coke and beer

Passenger: Yes, I’ll have a coke please.

Flight attendant: Yes, sir. Here you are

Passenger: Thank you

Short conversation 3:

Flight attendant: Excuse me, may I go through?

Passenger: Sure

Flight attendant: Thanks

Passenger: Excuse me, where is the lavatory?

Flight attendant: This way

Passenger: Thanks.

Short conversation 4:

Passenger: Could I get a blanket please? I’m a little cold

Flight attendant: Sure. Would you like to have one or two?

Passenger: I think one will be enough.

Flight attendant: Alright. Anything else?

Passenger: No. That’ll be all. Thank you.

Flight attendant: You’re welcome. I’ll be right back with your blanket.

Short conversation 5:

Passenger: Excuse me, how long will it take to reach Los Angeles?

Flight attendant: It’s a long journey. We still have 6 hours before landing

Passenger: Will be there any snacks before we land?

Flight attendant: Yes, another meal will be served in 3 hours, but I can get you a small snack now, if you like.

Passenger: Yes, that would be great.

Flight attendant: No problem. I’ll be back in a moment with your snack.

Passenger: Thank you

Short conversation 6:

Passenger: Do you sell tax - free goods on the flight?

Flight attendant: Of course, you can see the catalogue for our in flight shop

Passenger:This one?

That’s it

Flight attendant: Would you like to order any duty free goods?

Passenger: Yes please. Can I pay by credit card?

Flight attendant:Yes, all major credit cards are accepted but purchases must not exceed $500

Passenger: Okay, I’d like this one please

Flight attendant: Sure, thank you.

Short conversation 7:

Flight attendant: Anyone need arrival/declaration cards?

Passenger: Yes, please

Flight attendant: How many arrival/declaration cards do you need?

Passenger: Two, please

Flight attendant: Here you go. Need a pen?

Passenger: No. Thanks

Flight attendant: Remember it should be filled out using black ink.

Passenger: Okay. Thanks a lot.

Part 3:
Custom & Immigration conversation


Arrival card

Purpose (noun) /ˈpɜːrpəs/

Business conference /ˈkɑːnfərəns/

Exchange school /ɪksˈtʃeɪndʒ/

To be on vacation /veɪˈkeɪʃn/

Ex: She’s on vacation.

Occupation (noun) /ˌɑːkjuˈpeɪʃn/

Profession (noun) /prəˈfeʃn/ - professional (adj)

Acquaintance (noun) /əˈkweɪntəns/

Currently (adv) /ˈkɜːrəntli/ = at present = now

To intend = to plan

To declare

Currency (noun) /ˈkɜːrənsi/


Custom/ Immigration officer: May I see your passport and arrival card please?

Passenger: Here it is/ Here you are/ Here you go

Custom/ Immigration officer: What’s the purpose of your visit?


a/ Business:

I’m here for a business conference

I’m here on a business trip

b/ Study

I’m here to go to an Exchange school

I’m here to study English for a month

c/ Travel

I’m here on vacation.

Custom/ Immigration officer: What do you do?/ What’s your occupation?/ What’s your profession?/ What do you do for a living?

Passenger: I’m a teacher/ a doctor/ an engineer/ a student...

Custom/ Immigration officer: Where do you work?

Passenger: I work in a local high school/ a hospital in my hometown...

Custom/ Immigration officer: Are you traveling alone?

Passenger: Yes, I’m alone/

No, I’m not. I’m traveling with my brother/ sister/ parents/ husband/ colleagues/ bf/ gf...

Custom/ Immigration officer: Do you have any family/ acquaintances here/ in the United States?/

Do you know anyone else currently in the USA?

Passenger: No, I don’t/ Nope/ No.

Yes, I do. I have a cousin/ sister/ uncle who lives here*

Custom/ Immigration officer: Do you plan to work during your stay?/

Are you planning to work while you are here?

Passenger: No, I don’t/

I will be attending meetings and conferences in Los Angeles.

Custom/ Immigration officer: Have you ever been here before?/

Is it your first visit to the USA?

Passenger: No, this is my first time here.

Yes, in 2010/ about 2 weeks ago/ last year

Custom/ Immigration officer: Where will you be staying?/ What is the address of your hotel?

Passenger: I’m staying at Blue Ocean hotel in Los Angeles

Custom/ Immigration officer: How long do you intend/plan to stay?/ How long will you be staying?

Passenger: For a week/ a month/ 2 weeks/ 2 months/

I’m staying for 3 weeks and leaving on the 19th.

Custom/ Immigration officer: How much currency are you carrying with you?

Passenger: US$5,000

Custom/ Immigration officer: Do you have anything to declare?

Passenger: No, I don’t have anything to declare.

Custom/ Immigration officer: Enjoy your stay

Passenger: Thank you