Thứ Năm, 14 tháng 1, 2021

Banking Topic!

 Banking Vocabularies



Vocabularies:

  1. Account (noun) - A/c

2. To be broke (adj)






3. To borrow something from someone


Ex:


When I’m broke, I often borrow money from my best friend


-> Borrower (noun)


4. To lend somebody something


Ex:


My sister usually lends me good books


5. Lending rate


6. Credit card






7. Debit card






8. Cardholder


9. Internet banking = online banking




10. To save


-> Saver (noun)


11. Savings account


12. Branch


13. To open an account


14. To close my account


15. Fixed account /fɪkst əˈkaʊnt/= Deposit account (UK) = Savings account (US)






16. Current account (UK) = Checking account (US)






17. To withdraw


-> To make a withdrawal


18. To deposit /dɪˈpɑːzɪt/


-> To make a deposit


-> Depositor (noun)


19. Balance /ˈbæləns/ (noun)






20. To transfer


-> To make a transfer






21. Annual (adj) = yearly


22. Interest


-> Interest rate - Annual interest rate


23. Percent /pər ˈsent/


1.6 % - One point six percents






24. Passbook /ˈpæsbʊk/ = Bankbook = Deposit book






25. To fill in this form (UK) = to fill out this form (US)


26. Deposit form = deposit slip






27. Withdrawal form = withdrawal slip






28. Pay slip = Salary slip






29. Exhausted /ɪɡˈzɔːstɪd/ (adj) = empty


30. Bank statement /bæŋk ˈsteɪtmənt/


31. Account number






32. Check (US) = Cheque (UK) /tʃek/






33. To sign your name


34. At present = now


35. Different (adj) - difference (noun)


36. To advise /ədˈvaɪz/ - Advice /ədˈvaɪs/ (noun)


37. Deposit certificate /sərˈtɪfɪkət/ (min: 3 months - max: 5 years)






38. Individual /ˌɪndɪˈvɪdʒuəl/ (noun)


39. To present


40. Convenient (adj)


41. To handle


42. To set up an account


43. To make sure

At the bank Conversations

Part 1: Requests & questions at the bank

I’d like to...


open an account


open a fixed account


close my account


withdraw 3 million VND


know how to open a checking savings account

I want to...


set up an account


deposit 5 million into my account


know my balance


open a current account. Could you give me some information?


I need a checking account so that I can pay my bill


I need to make a withdrawal

Can I...


open a current account here?


close my savings account?


deposit $300 into my checking account?

Customers’ requests:


1/ Please tell me what the annual interest rate is


What is the annual interest rate?


2/ Is there any minimum for the first deposit?

Tellers’ questions/ requests:


What kind of account do you prefer?


Do you want to make a deposit or make a withdrawal?


How much do you want to deposit with us?


Please fill in this form first


Please fill in this slip


Please enter the password


Here is your passbook


Your deposit is exhausted


Fill out a withdrawal form, please


Please write your account number on the back of the cheque


Just sign your name in it


If you open a current account you may withdraw the money at any time

Part 2: Conversations





1. How to open/ set up an account Conversations


Conversation 1


A: Good morning, madam. What can I do for you?


B: I want to deposit one hundred million in your bank


A: What kind of account do you want, checking account or savings account?


B: I’m not sure. Please tell me the interest rates?


A: No problem. For a checking account, the rate is 1% for one year. But for a savings account, it’s 1.6% per year at present


B: Oh, they’re quite different. I’d like to have a savings account


A: Here’s your bankbook. The interest is added to your account every year


B: Thanks for your help


A: It’s my pleasure


Conversation 2


A: Good afternoon, sir. How can I help you?


B: Good afternoon. I’d like to open an account


A: Yes, sir. What kind of account, a savings account or a checking account?


B: A savings account, please. What interest rates do you pay on savings account?


A: We pay two and a half percent per annual


B: That’s not too bad. So I want to deposit 1,000 dollars in a savings account


A: Very well, sir. Will you please fill out the deposit slip first?


B: Certainly. Here you are


A: And your money, sir


B: Ok. It’s very kind of you.


A: Here is your bankbook


B: Thanks a lot


A: You are welcome





2. How to make a deposit Conversations


Conversation 1:


A: How are you doing?


B: Great.


A: What can I do for you today?


B: I would like to deposit some money.


A: Do you deposit cash or a check?


B: I want to deposit cash.


A: How much do you want to deposit?


B: I would like to deposit $300.


A: What account do you want to deposit your money into?


B: I want to deposit money into my checking account.


A: Do you need anything else?


B: No. That's all. Thank you.


Conversation 2:


A: How are you?


B: I'm fantastic!


A: How can I help you?


B: I want to make a deposit.


A: Cash or check?


B: Cash please


A: How much do you want to deposit?


B: I need to deposit $300.


A: What account will you be depositing this money into?


B: Deposit it into my checking account.


A: What else can I do for you today?


B: That's all I need today. Thanks.





3. How to make a withdrawal Conversations


Conversation 1


A: How are you doing today?


B: Great. Thank you.


A: What can I do for you?


B: I need to withdraw some money.


A: How much would you like to take out?


B: I need to withdraw $300.


A: Which account would you like to take the money from?


B: I want to take it from my checking account.


A: Here you go.


B: Thank you very much.


A: Can I do anything else for you?


B: No. That'll all.


Conversation 2


A: How are you?


B: I'm fabulous.


A: What can I help you with?


B: I need to make a withdrawal.


A: How much do you want to withdraw today?


B: I need $300.


A: What account would you like to take this money from?


B: Take it from my checking account.


A: Here's your $300.


B: Thank you so much.


A: Do you want anything else?


B: That's it for today.





4. How to cancel/ close an account Conversations


Conversation 1


A: Good afternoon, how can I help you?


B: I need to cancel one of my accounts.


A: Is there a problem with it?


B: I don't need it anymore.


A: What would you like to do with all the money in this account?


B: Just transfer it over to my remaining account.


A: I can do that.


B: That would be great.


A: Do you want to take any money out?


B: Not today.


A: It's going to take a moment for me to cancel your account.


B: That's fine. Take your time.


Conversation 2


A: What can I do for you?


B: I would like to cancel one of my accounts.


A: Is there a problem with your account?


B: I only need one.


A: What about all your money in that account?


B: Could you please transfer that money to my remaining account?


A: That's fine.


B: I appreciate it.


A: Would you like to make a withdrawal?


B: That's all for today.


A: I'll just cancel your account right now.


B: I greatly appreciate your help.

5. How to use the ATM conversations


Conversation 1


A: I have to use the ATM.

B: Is there a problem?

A: I don't know how to use it.

B: What are you talking about?

A: I have never used an ATM before.

B: I can show you how to use it.

A: How do I use it?

B: You need to push your card into the machine.

A: What's next?

B: Enter your PIN.

A: What else do I have to do?

B: Every option you can choose will appear on the screen. That's about it.


Conversation 2


A: I need to go to the ATM.

B: So, why don't you?

A: I have no idea how to use the ATM.

B: What do you mean?

A: This is my first time using an ATM.

B: I can help you with that.

A: Explain to me how to use it.

B: Just put your card into the machine.

A: Now what do I do?

B: Then you need to type in your PIN.

A: Now what?

B: Just click on one of the choices they give you, and that's it.


Thứ Tư, 6 tháng 1, 2021

Airport Topic!

 Airport vocabularies

At the airport

  • Airfare /ˈerfer/
  • Ticket/ plane ticket/ airline ticket


  • to book a ticket
  • Return ticket
  • One way ticket
  • Round trip
  • Airline
  • Flight
  • Arrival / arrivals


  • Departure time / departures


  • Baggage / luggage /ˈlʌɡɪdʒ/
  • Baggage claim


  • to board
  • Boarding pass


  • Boarding time
  • Carry-on / hand luggage / cabin baggage


  • Checked baggage/luggage
  • Customs


  • E-ticket
  • Fragile (adj) /ˈfrædʒl/


  • Domestic (flight)
  • Gate
  • Identification = ID /aɪˌdentɪfɪˈkeɪʃn/


  • International (flight)
  • Overbooked (adj)
  • Passport
  • Visa/ˈviːzə/


  • Runway /ˈrʌnweɪ/


  • Trolley /ˈtrɑːli/


  • to check in
  • Check in counter/ desk


  • Waiting area/ lounge = departure lounge


  • Metal detector/ˈmetl dɪtektər/


  • X-ray




  • Immigration
  • Duty-free shop


  • Control tower


  • Cabin crew


  • Immigration officer
  • Custom officer
  • Overweight baggage/ oversized baggage/ excess baggage
  • Baggage allowance
  • Overweight fee
  • Shuttle (bus)/ˈʃʌtl/


  • Terminal
  • Passenger
  • Liquids /ˈlɪkwɪd/


  • Travel agent
  • Security check
  • Restroom/ toilet/ wc/ washroom/ cr (comfort room)...
  • to declare
  • to drop off
  • to pick up
  • to transit
  • to delay
  • to layover / stopover
  • delayed (adj)

On the plane

  • aisle /aɪl/


  • Aisle seat
  • Business class


  • Cabin
  • Captain


  • Cockpit /ˈkɑːkpɪt/


  • Co-pilot /ˈkoʊ paɪlət/
  • Emergency exits


  • First-class
  • Business class
  • Economy class
  • Life vest/ life jacket


  • Overhead bin / overhead compartment/ overhead locker


  • Oxygen mask


  • Pilot /ˈpaɪlət/


  • Row
  • Seatbelt


  • Flight attendant /ˈflaɪt ətendənt/


  • to take off




  • to land / to touch down


  • Window seat


  • A galley /ˈɡæli/


  • A tray-table


  • to fasten your seatbelt
  • to unfasten your seatbelt
  • Blanket
  • Pillow
  • Headset
  • Earphones
  • Jet lag


  • Refreshments


  • Meal


  • Wheelchair


Part 1:
Check in conversation at the Airport

Passenger check-in officer: Good morning, Sir/ Madam! Can I see your ticket/ booking confirmation and passport please?


Passenger: Certainly. Here you are/ here it is


Yes, of course. There you are.


Passenger check-in officer/ check in attendant: Where are you flying today?


Passenger: To Tokyo/ Seoul/ Los Angeles/ Manila/ Bangkok/ Singapore...


Check in officer: Okay, thank you. Do you have any checked in luggage, Sir/ Ma’am?/


Are you checking any bags?


Passenger: No, thank you. I have only a Carry-On luggage/


Yes, I have.


Check in officer: How many suitcases/ bags will you check in?


Passenger: Only one bag/ Just one suitcase/ 2 bags...


Check in officer: Did you pack your bag yourself?


Passenger: Yes, I did.


Check in officer: Do you have any electrical goods or liquids?


Passenger: I have a hairdryer/ power bank/laptop charger... in my hand luggage.


Check in officer: That’s fine. So, nothing else in your suitcase/ bag, Sir/ Madam?


Passenger: No.


Check in officer: Put your suitcase here please/ Please place your bags on the scale


Passenger: Here you go.


Check in officer: Okay. Would/ Do you like a window or an aisle seat, Sir/ Ma’am?


Passenger: A window seat please.


Check in officer: Okay. This is your passport and boarding pass Sir/Madam. Your flight departs from gate 32 and your seat number is 10A. Boarding time is 12:30pm. Enjoy your flight.


Passenger: Ok, thank you. Have a good day. Goodbye.

Practice! Practice! Practice:


Situation 1:


Your luggage is overweight and you need to remove some stuff from your luggage or else you must pay for the fee.


Situation 2:


You have some fragile souvenirs in your luggage/ suitcase.


Part 2: On the plane conversation!






Short conversation 1:


Flight attendant: Excuse me, sir. Can you turn off your phone and mobile devices. We’re preparing for takeoff.


Passenger: Yes, I’m sorry.


Flight attendant: Also, please fasten your seat belt.


Passenger: Okay




Short conversation 2:


Flight attendant: Would you like the beef, the chicken or the fish?


Passenger: I’ll take the chicken, please


Flight attendant: And can I get you something to drink?


Passenger: What kind of drinks do you have?


Flight attendant: We have coffee, tea, juice, coke and beer


Passenger: Yes, I’ll have a coke please.


Flight attendant: Yes, sir. Here you are


Passenger: Thank you






Short conversation 3:


Flight attendant: Excuse me, may I go through?


Passenger: Sure


Flight attendant: Thanks


Passenger: Excuse me, where is the lavatory?


Flight attendant: This way


Passenger: Thanks.






Short conversation 4:


Passenger: Could I get a blanket please? I’m a little cold


Flight attendant: Sure. Would you like to have one or two?


Passenger: I think one will be enough.


Flight attendant: Alright. Anything else?


Passenger: No. That’ll be all. Thank you.


Flight attendant: You’re welcome. I’ll be right back with your blanket.






Short conversation 5:


Passenger: Excuse me, how long will it take to reach Los Angeles?


Flight attendant: It’s a long journey. We still have 6 hours before landing


Passenger: Will be there any snacks before we land?


Flight attendant: Yes, another meal will be served in 3 hours, but I can get you a small snack now, if you like.


Passenger: Yes, that would be great.


Flight attendant: No problem. I’ll be back in a moment with your snack.


Passenger: Thank you




Short conversation 6:


Passenger: Do you sell tax - free goods on the flight?


Flight attendant: Of course, you can see the catalogue for our in flight shop


Passenger:This one?


That’s it


Flight attendant: Would you like to order any duty free goods?


Passenger: Yes please. Can I pay by credit card?


Flight attendant:Yes, all major credit cards are accepted but purchases must not exceed $500


Passenger: Okay, I’d like this one please


Flight attendant: Sure, thank you.






Short conversation 7:


Flight attendant: Anyone need arrival/declaration cards?


Passenger: Yes, please


Flight attendant: How many arrival/declaration cards do you need?


Passenger: Two, please


Flight attendant: Here you go. Need a pen?


Passenger: No. Thanks


Flight attendant: Remember it should be filled out using black ink.


Passenger: Okay. Thanks a lot.


Part 3:
Custom & Immigration conversation





Vocabularies:


Arrival card


Purpose (noun) /ˈpɜːrpəs/


Business conference /ˈkɑːnfərəns/


Exchange school /ɪksˈtʃeɪndʒ/


To be on vacation /veɪˈkeɪʃn/


Ex: She’s on vacation.


Occupation (noun) /ˌɑːkjuˈpeɪʃn/


Profession (noun) /prəˈfeʃn/ - professional (adj)


Acquaintance (noun) /əˈkweɪntəns/


Currently (adv) /ˈkɜːrəntli/ = at present = now


To intend = to plan


To declare


Currency (noun) /ˈkɜːrənsi/

Conversation:


Custom/ Immigration officer: May I see your passport and arrival card please?


Passenger: Here it is/ Here you are/ Here you go


Custom/ Immigration officer: What’s the purpose of your visit?


Passenger:


a/ Business:


I’m here for a business conference


I’m here on a business trip


b/ Study


I’m here to go to an Exchange school


I’m here to study English for a month


c/ Travel


I’m here on vacation.


Custom/ Immigration officer: What do you do?/ What’s your occupation?/ What’s your profession?/ What do you do for a living?


Passenger: I’m a teacher/ a doctor/ an engineer/ a student...


Custom/ Immigration officer: Where do you work?


Passenger: I work in a local high school/ a hospital in my hometown...


Custom/ Immigration officer: Are you traveling alone?


Passenger: Yes, I’m alone/


No, I’m not. I’m traveling with my brother/ sister/ parents/ husband/ colleagues/ bf/ gf...


Custom/ Immigration officer: Do you have any family/ acquaintances here/ in the United States?/


Do you know anyone else currently in the USA?


Passenger: No, I don’t/ Nope/ No.


Yes, I do. I have a cousin/ sister/ uncle who lives here*


Custom/ Immigration officer: Do you plan to work during your stay?/


Are you planning to work while you are here?


Passenger: No, I don’t/


I will be attending meetings and conferences in Los Angeles.


Custom/ Immigration officer: Have you ever been here before?/


Is it your first visit to the USA?


Passenger: No, this is my first time here.


Yes, in 2010/ about 2 weeks ago/ last year


Custom/ Immigration officer: Where will you be staying?/ What is the address of your hotel?


Passenger: I’m staying at Blue Ocean hotel in Los Angeles


Custom/ Immigration officer: How long do you intend/plan to stay?/ How long will you be staying?


Passenger: For a week/ a month/ 2 weeks/ 2 months/


I’m staying for 3 weeks and leaving on the 19th.


Custom/ Immigration officer: How much currency are you carrying with you?


Passenger: US$5,000


Custom/ Immigration officer: Do you have anything to declare?


Passenger: No, I don’t have anything to declare.


Custom/ Immigration officer: Enjoy your stay


Passenger: Thank you