warm - up questions :
- Have you ever bought anything online? If so, what was your experience like?
- What do you think are the advantages of shopping online compared to shopping in a physical store?
- Can you name any popular e-commerce websites or platforms?
- In your opinion, what are the most important factors to consider when choosing an online store to shop from?
- Have you ever encountered any issues or challenges while shopping online? How were they resolved?
- What types of products or services do you prefer to buy online? Are there any items you would rather purchase in-person?
- How important are customer reviews and ratings when you shop online? Do you rely on them to make purchasing decisions?
- Have you ever used a coupon or discount code while shopping online? How did it affect your overall experience?
- In your experience, what is the average delivery time for online purchases? Have you ever experienced delays or issues with shipping?
- Have you ever had to return or request a refund for an online purchase? If so, how was the process handled?
e-commerce /ˈiːkɒmɜːrs/ (noun)
online store /ˈɒnlaɪn stɔːr/ (noun)
shopping cart /ˈʃɒpɪŋ kɑːrt/ (noun)
checkout /ˈʧekˌaʊt/ (noun)
payment /ˈpeɪmənt/ (noun)
invoice /ˈɪnvɔɪs/ (noun)
shipping /ˈʃɪpɪŋ/ (noun)
delivery /dɪˈlɪvəri/ (noun)
return policy /rɪˈtɜːrn ˈpɒləsi/ (noun)
refund /ˈriːfʌnd/ (noun)
customer service /ˈkʌstəmər ˈsɜːrvɪs/ (noun)
account /əˈkaʊnt/ (noun)
password /ˈpæswɜːrd/ (noun)
promotion /prəˈməʊʃən/ (noun)
discount /ˈdɪskaʊnt/ (noun)
coupon /ˈkuːpɒn/ (noun)
sales /seɪlz/ (noun)
stock /stɒk/ (noun)
warehouse /ˈweərhaʊs/ (noun)
supplier /səˈplaɪər/ (noun)
dropshipping /ˈdrɒpˌʃɪpɪŋ/ (noun)
order /ˈɔːrdər/ (noun)
purchase /ˈpɜːʧəs/ (noun)
product /ˈprɒdʌkt/ (noun)
category /ˈkætəɡɔːri/ (noun)
search /sɜːʧ/ (noun)
review /rɪˈvjuː/ (noun)
rating /ˈreɪtɪŋ/ (noun)
currency /ˈkʌrənsi/ (noun)
exchange rate /ɪksˈʧeɪndʒ reɪt/ (noun)
payment gateway /ˈpeɪmənt ˈɡeɪtweɪ/ (noun)
transaction /trænˈzækʃən/ (noun)
digital wallet /ˈdɪdʒɪtəl ˈwɒlɪt/ (noun)
customer data /ˈkʌstəmər ˈdeɪtə/ (noun)
terms and conditions /tɜːrmz ənd kənˈdɪʃənz/ (noun)
SSL certificate /ˌes es ˈel sərˈtɪfɪkət/ (noun)
newsletter /ˈnuːzˌletər/ (noun)
affiliate marketing /əˈfɪliət ˈmɑrkətɪŋ/ (noun)
inventory /ˈɪnvəntɔri/ (noun)
fulfillment /fʊlˈfɪlmənt/ (noun)
tracking number /ˈtrækɪŋ ˈnʌmbər/ (noun)
shipping fee /ˈʃɪpɪŋ fiː/ (noun)
bulk order /bʌlk ˈɔːrdər/ (noun)
retail /ˈriːteɪl/ (noun)
wholesale /ˈhəʊlseɪl/ (noun)
marketplace /ˈmɑrketˌpleɪs/ (noun)
customer retention /ˈkʌstəmər rɪˈtenʃən/ (noun)
What is e-commerce?
How do I create an online store?
What are the essential features of an online store?
How does a shopping cart work?
What are the common payment methods for e-commerce websites?
What is the purpose of an invoice in e-commerce?
How can I calculate shipping costs for my online store?
What are the different delivery options available for e-commerce businesses?
should I create a return policy for my online store?
How do refunds work in e-commerce?
How can I improve my e-commerce customer service?
What are the benefits of having an account on an e-commerce website?
What should I consider when choosing a login method for my online store?
How can I ensure password security for my customers' accounts?
What are some effective e-commerce promotion strategies?
How can I offer discounts on my e-commerce website?
What is the role of coupons in e-commerce?
How can I set up sales on my online store?
What are the best practices for managing stock in e-commerce?
How can I optimize my warehouse for e-commerce?
How do I choose the right supplier for my e-commerce business?
What is dropshipping, and how does it work?
How can I manage orders effectively in my e-commerce business?
What are some tips for a smooth purchase process on my e-commerce website?
How can I write effective product descriptions for my online store?
What are the best practices for organizing categories on my e-commerce website?
How can I improve search functionality on my online store?
Why are customer reviews important in e-commerce?
How can I encourage customers to leave ratings on my e-commerce website?
What are the most commonly used currencies in e-commerce?
How do exchange rates affect e-commerce?
What is a payment gateway, and how do I choose one for my online store?
How can I ensure secure transactions on my e-commerce website?
What is a digital wallet, and how does it benefit e-commerce customers?
What should I include in the terms and conditions for my online store?
How can I protect my customer data in e-commerce?
What is an SSL certificate, and why is it important for e-commerce websites?
What are the benefits of a newsletter for my e-commerce business?
How can I get started with affiliate marketing for my online store?
How do I manage inventory effectively in my e-commerce business?
What is fulfillment, and how does it affect my e-commerce operations?
How can I provide tracking numbers to my e-commerce customers?
How can I offer competitive shipping fees for my online store?
What are the advantages of bulk orders in e-commerce?
What are the differences between retail and wholesale in e-commerce?
How can I integrate a wholesale option into my e-commerce website?
What is a marketplace, and how does it differ from a regular e-commerce website?
How can I increase customer retention for my e-commerce business?
What are some key performance indicators (KPIs) for e-commerce businesses?
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